Privacy Policy
Principles and General Rules for Protecting Personal Data and Data Sharing
Main Principles and General Rules for Protecting Personal Data
- The Saudi Mining Services Company has implemented an information privacy protection policy for the Taadeen Platform and its associated systems and solutions. This policy complies with the user data protection laws under the Personal Data Protection Law and aims to establish regulations for the privacy and protection of personally identifiable information and sensitive data of Taadeen’s clients and their stored information.
- The Taadeen Platform prioritizes the confidentiality of its users' and visitors' information. The management of Taadeen makes every effort to provide high-quality service to all beneficiaries, and the privacy and confidentiality policies outlined below are an integral part of the terms and conditions for using the platform and the Taadeen mobile applications provided by the Saudi Mining Services Company.
- Taadeen does not collect personal information about you when you visit its portal unless you voluntarily and knowingly choose to provide such information. If you choose to provide your information, it will only be used to process your request for information or services in accordance with this policy. By using the Taadeen Platform, you agree to this Privacy and Information Confidentiality Policy.
- Visitors and beneficiaries of the portal's services are advised to review the privacy and confidentiality terms and principles periodically to be informed of any updates. The portal’s management is not obliged to announce any updates to these terms and principles, and your continued use of the platform implies your acknowledgment and agreement to these terms and principles, including any amendments.
- The Saudi Mining Services Company is not responsible, under any circumstances, for any direct, indirect, incidental, consequential, special, or exceptional damages arising from the use or inability to use this portal.
Personal Information Security
The Privacy and Information Confidentiality document is designed to help visitors and users understand the nature of the data collected during their visit to the Taadeen Platform and how it is handled. Taadeen adopts appropriate and effective measures to secure the personal data it collects, ensuring it is protected against loss, unauthorized access, misuse, or unauthorized modification or disclosure. Key measures include:
- Strict protocols and measures to safeguard information security and technologies to prevent fraud and unauthorized access to our systems.
- Regular updates and reviews of protection procedures and controls to meet or exceed standard security measures.
- Qualified and trained staff who are committed to maintaining the confidentiality of personal information.
Personal Data Collection
- Upon visiting the Taadeen Platform, the server automatically records the user’s IP address, the date and time of the visit, and the address of the website that referred them to the platform.
- Most websites place a small file, known as a “cookie,” on the visitor’s device (browser). These cookies are text files containing information that allows the website to retrieve specific data during subsequent visits, such as:
- Remembering usernames and passwords.
- Saving page settings, if available.
- Preserving user-selected color preferences.
- Preventing duplicate voting by the same user.
- Cookies enable the platform to store technical information for functional purposes, retrieve saved data during future visits, and modify or add information as necessary.
- If you use a direct application or send an email via the Taadeen Platform that includes personal information, the platform may share this information with relevant entities or departments to serve you better. Personal data will only be shared with non-governmental entities authorized by relevant authorities to perform specific governmental services. By providing your data through the Taadeen Platform, you fully consent to its storage, processing, and use by Saudi authorities. The company reserves the right to disclose information to authorized entities when required to comply with laws or governmental regulations.
- You are solely responsible for ensuring the accuracy, completeness, and authenticity of the data you provide via the Taadeen Platform.
Protecting Your Privacy
To help protect your personal information, we recommend the following:
- Immediately report any suspicion of unauthorized access to your password, usage code, PIN, or other confidential data.
- Avoid sharing confidential data over the phone or the internet unless you are certain of the recipient’s identity.
- Use secure browsers for online transactions and ensure that antivirus software is always updated.
Use of Cookies and External Links
Taadeen Platform may contain external links to websites or portals with different privacy and security policies. Taadeen is not responsible for the content or privacy practices of these external sites. Users are encouraged to review the privacy notices of such websites.
Email Communication
When you inquire or request information about a specific service or provide additional details using any means of communication with the company, including online forms, we will use your email address to respond to your inquiry. Your email address, message, and our response may be saved for quality monitoring, legal, or regulatory purposes.